+What does G Cloud do?
G Cloud takes a copy (backs up) of all your messages, contacts, call logs, music and more to a secure online location. So in anytime you accidently delete files, lose or damage your phone you can recover your files.
+How can I configure the backup?
- Download G Cloud
- Select what you want to backup
- G Cloud will perform backups on a daily basis when you are on a WiFi Connection
+What does G Cloud backup?
G Cloud backs up: Messages, contacts, call logs, photos, music, documents, videos, System Settings, and Bookmarks. If you have root access, G Cloud can also backup apps data by installing G Cloud Apps backup key.
+How secure is G Cloud?
G Cloud transfers and stores your data on the secure and reliable Amazon AWS servers with 256-AES military grade encryption.
+How can I change the scheduled backups?
Yes, you can, go to Settings > Backup Schedule
+How can I set G Cloud to only run when plugged in?
Yes, go to Settings > Backup Schedule and tap> Backup only when plugged in
+How can I force G Cloud to run on any network connection?
Go to Settings> Uncheck Backup only on WiFi
+Does G Cloud backup Apps?
If you are on a rooted phone, you can install G Cloud apps backup that will allow you to backup apps settings, game levels and more. If you do not have root access or don’t know what root is, this feature will not work for you
+Can I backup more than one device under the same account?
Yes, you can, Install G Cloud on the second device> Tap on I am already a G Cloud user > Sign in to your account> Select Add this device to My account > Select the data you wish to backup and G Cloud will automatically back it up
+I lost my phone, how can I restore my files to my new phone?
Download G Cloud on your new phone> Tap on I am already a G Cloud user> Sign in to your account> Select Restore backup from an older device > Select the device you wish to restore from > Proceed restoring your files
+Can I access my files from a laptop or other device like an iPhone
+How much space does your app offer?
You start with 1 GB free with the ability to earn up to 8 GB free by performing simple tasks. 1 GB can store about 500 photos. There are also very affordable subscription plans for larger space.
+When will G Cloud app be in my language?
We thank all of our volunteers for contributing in translating the app in: Spanish, Italian, Romanian, German, Arabic, Korean and Chinese. If you are capable of translating the app in your language, please contact us at support@gcloudbackup.com and our team will offer you free 16 GB G Cloud account in exchange for your efforts.
